From early concept
to faster implementation.

I led dSense’s zero-to-one product development, evolving AssistPlus into an indoor asset and resource tracking product.

Before~1 monthB2B implementation

After<1 weekB2B onboarding

The product idea

Use Bluetooth Low Energy (BLE) devices to locate and manage assets and resources indoors. Location data gives business teams visibility into where resources are and how they move through a facility.

The starting point: AssistPlus

The initial product, AssistPlus, was an early concept with limited functionality. B2B implementation took around one month. My work focused on redesigning the product and making customer onboarding faster.

My role

As lead product manager for this transition, I led the product redesign and introduced a widget-based implementation approach alongside automation in onboarding.

The product decisions

Widget-based implementation: introduced a configurable approach to setting up the product for B2B customers.
Onboarding automation: automated onboarding steps to help shorten the implementation process.
Focus on adoption: treated the time required to onboard a customer as a product problem to address through the redesign.

The outcome

Together, these changes helped reduce B2B implementation and onboarding from around one month to less than a week.

From physical floors to digital twins

Each organisation can add multiple floors and use indoor tracking to create a digital twin of each space. The floor overview brings those spaces together, with resource and spot counts and a live-view entry point for each floor.

This gives operations teams a way to move from an organisation-wide floor list into the location and movement of resources within a specific space.

From floors to individual spots

Each floor can be divided into multiple spots, such as meeting rooms, workstations or shared areas. The Spots view brings resource counts and occupancy together with temperature, light level (lux) and humidity readings where sensors are configured.

Teams can filter by floor and open a spot’s live view to monitor real-time asset movement. This connects environmental conditions with the location and use of resources in the same space.

Design exploration in Figma

The dashboard concept brings resource counts, occupancy, connected-device data, alerts and indoor movement into a widget-based layout. It shows how different operational views could sit together in one configurable experience.

dSense dashboard design showing configurable resource, alert, location and sensor widgets — **Dashboard design · At a glance**A modular view of resources, alerts, indoor tracking and connected-device readings.

Figma concept of the dSense dashboard, with modular resource, sensor, alert and floor-map widgets — **Figma concept · Modular dashboard**Design exploration, shown separately from the product screenshots below. The values shown are interface content, not measured project outcomes. Select the image to view the full design.

dSense floor and spot view with highlighted zones, occupancy and a room detail panel showing environmental readings — **Floor and spot detail**A floor-plan view connects individual zones with occupancy and environmental readings, alongside separate views of monitored spots.

The product in practice

These product screenshots illustrate the dashboard and monitoring experience. Select an image to open the full-size screenshot in a new tab.

dSense Floors view showing three configured floors with resource counts, spot counts and Live View controls — **Multi-floor monitoring**Organisations can configure multiple floors and open a live indoor-tracking view for each. Floor cards show resource and spot counts alongside a floor-plan preview.

dSense Spots view with room and workstation cards, resource counts, occupancy, temperature, light and humidity indicators, and Live View controls — **Spot-level conditions and movement**Floors are divided into monitored spots. Cards display resource and occupancy information, with environmental readings where available and a live-view entry point for asset movement.

dSense configurable dashboard — **Configurable dashboard**Floor views and live-count widgets bring location and resource information into one dashboard.

dSense widgets for different operational views — **Widgets for different operational views**Resource counts, department status, floor views and temperature widgets illustrate the modular interface.

dSense resource monitoring — **Resource monitoring**A selected asset’s status and last-seen location are shown alongside the indoor floor map.

dSense movement analytics — **Movement analytics**Date and floor filters support the review of movement paths within a facility.

Screenshots illustrate product functionality; displayed readings are not evidence of business outcomes.

Reporting for operational decisions

Reporting extends indoor tracking into a review of how spaces and resources are used. Date, floor and group filters help teams focus their analysis, with export options for further review.

dSense Spot Utilisation report with date, floor, spot and group filters and a chart comparing spots — **Spot utilisation reporting**Compare reported utilisation across spots within a selected period, with filters to narrow the view and an option to export the chart.

dSense Coverage report showing location-based values overlaid on a floor map with date, floor and group filters — **Floor-level coverage reporting**Review coverage on a floor map for a selected period and resource group, with an option to export the underlying data.

Report screenshots demonstrate the interface and available views; their displayed values are not project outcome metrics.

Product context today

The current dSense website describes a digital twin platform that uses location data to support asset tracking and resource management. That provides context for the product today; this case study focuses on my work during its earlier development.

Visit the dSense product website

Implementation timings are approximate, based on my project experience. Current product information: dSense.

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